If returning items, please note the following policy and procedures:
All returned goods must be accompanied
by an original invoice - or a PayPal receipt / invoice.
Please contact us if you do not have an invoice and we
will provide you with a return number.
Returned goods are subject to a 15% restocking fee. (Restocking fee will
be waived if a shipping error / mistake was made by our company).
Items must be returned within 30 days of original
If located in the United States, returned goods must be shipped by United States Postal Service (USPS).
Please do not return goods by UPS or FedEx as a brokerage / customs charge of $40 will be deducted from the refunded
amount of your goods.
Please contact us with any questions regarding returning your items or order.
staff will gladly answer any questions or concerns you may have.
Please return your items to the original warehouse
that shipped your parts (note you must phone prior to returning items or return will not be processed. Read details for each
warehouse before calling)
Canadian Shipping Location T.C. Electronics / Marine 21 Canadian Road Unit 17 Toronto, Ontario
Canada M1R 5G2 Phone: (416) 751-7326 Fax: (416) 752-7278
All Canadian and international returns must be sent to our Canadian warehouse. If you are located in the United States, and
received your product from this warehouse, you will need to send it here as well. Contact us for a return number before sending
United States (US) Shipping Location GLM Products Ltd 705 Los Angeles Ave. Monrovia, CA 91016
This is the main shipping warehouse - if you received your shipment from this warehouse (please look on your original
packaging), you can send it back here. You MUST contact our Canadian warehouse first to receive a return number to send it
the the US warehouse before returning parts.
Copyright 2017 T.C. Electronics/Marine (416) 751-7326 All rights reserved.